Until this change, a lot of third-party add-ins were geared towards reducing the amount of space used by file attachments in your CRM system. Database is your actual data, Log is your audit logs, and File is file attachments. The storage capacity is broken down by Database, Log, and File type. Note that the storage capacity summary shows how much data storage is used by all the environments in the tenant. Just navigate to and look at the summarized storage capacity usage. The first place to look to see if you may be impacted is the Power Platform Admin Center. ![]() Where to Look to Identify Biggest Data Storage Offenders If you’re running Microsoft Dynamics 365 Customer Engagement (CRM), then you need to be aware that the data storage model is changing, and could potentially lead to a Dynamics 365 Storage Cost Increase. With the latest Dynamics 365 licensing changes (see Dynamics 365 Licensing Guide – April, 2020), there’s one change that small business owners and IT administrators should be aware of. Latest Customer Engagement Licensing Change Could Lead to Dynamics 365 Storage Cost Increase ClickDimensions Marketing Automation –.Dynamics 365 Customer Service Case Management –.Azure Synapse Link to replace Data Export Service –.Cloud Desktop as a Service with Azure –.AvePoint Cloud Backup for Dynamics 365 CRM.Microsoft 365 Business Premium for Non-Profits. ![]() Dynamics 365 for Customer Engagement On-Premises.
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